Contact information

Contact Information

Microterra Labs
Precision-bred microfauna for thriving biomes
📍 Based in New York, USA
📧 Email: microterralabs@gmail.com
🌐 Website: microterralabs.com

For all inquiries:

• Order questions: Include your order number and name.

• Live Arrival issues: Attach clear photos within 2 hours of delivery.

• Wholesale or partnership requests: Email with subject line “Wholesale Inquiry.”

• General care or culture questions: We’re happy to help — reach out anytime.

We typically reply within 24–48 hours (Monday–Friday) and prioritize messages regarding live orders first.